We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.
Crouch Vale Medical Centre
South Woodham Ferrers
Call: 01245 321391
NHS Complaints Advocacy and Ombudsman
Parliamentary and Health Service Ombudsman
Parliamentary and Health Service Ombudsman make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations. They do this fairly and without taking sides. Their service is free.