Services

Dear Patients,

We are a triage based surgery which means our reception staff will ask you some questions when you call to request an appointment, they will then send the completed form to the clinical team for review, once this has been completed you will either be offered a face to face appointment, a telephone appointment or a request will be sent for further information  via our online/econsult service Patchs.

If you wish to contact the surgery during our opening hours (Monday to Friday) 8am to 6.30pm, you can call 01245 321391, email to kingsway.receptionists@nhs.net or register with Patchs and send in requests for medical certificates, appointments, triage requests, book blood test appointments, practice nursing appointments, request letters, send in insurance or other documents that need completing or anything else you may need to ask us.

Please see below for the link to patchs :

https://patchs.ai/practice/kingsway

Kind regards

Kingsway Surgery

Appointments

Dear patients we will take all calls during our opening hrs of 8am to 6.30pm Monday To Friday. All of the calls for appointments, queries, requests for home visits or...

Non-NHS services

The NHS does not pay for some of the services we provide. These include private sick notes, insurance forms, holiday cancellation forms, medical reports, fitness to travel certificates, private prescriptions,...

Online services

https://click2pharmacy.co.uk/pharmacy-first-service/ This new service covers conditions including: Sinusitis Sore throat Infected insect bites Impetigo Shingles Urinary Tract Infections (UTIs) With our online Pharmacy First Service, you can speak to one...

Repeat prescriptions

Repeat prescriptions can be ordered: Online: Order your prescription online using Systmonline here. You need to register to use our online repeat prescription ordering service please go to our Online...

Sick certificates

You only need a doctor’s note if you are unable to work and are ill for longer than seven calendar days. Your employer will provide you with an SC2 self-certificate...

Test results

Please contact the surgery for test results between 2pm to 3.30pm Monday to Friday ONLY

Clinics

Here you can find out the services and clinics we hold at our practice. You can find out more by clicking on the links.

Date published: 28th August, 2014
Date last updated: 8th August, 2025