Our surgery is run by an appointment only system.

Appointments can be booked by telephoning the surgery from 8am for morning appointments and 1pm for afternoon appointments.

You can also book appointments online by clicking here to go to SystmOnline

If you need to register to use our online service please go to our Online Services page to find out more

We will endeavour to book you an appointment within 48 hours.

Appointments are available with the Doctor or Nurse from 07.30am to 12:30 and 1:00pm to 6:00pm

Every attempt will be made for you to see the clinician of your choice but it may be necessary to offer you an appointment with an alternative clinician due to circumstances beyond our control.

Home visits

If you are unable to come to the Surgery due to illness and require a home visit, please call the Surgery before 10am.

Home visits take up much more of a clinician’s time than a consultation in the surgery.

If you are mobile we request that you come into the surgery whenever possible.

Accessing Enhanced Access – Out-of-Hours appointments

GP practices across The Dengie and South Woodham Ferrers are working together to provide the right services at a convenient time. We’ve listened to feedback from people in our local area and are making changes to our out-of-hours appointments to deliver better services for you.

The new way of delivering out-of-hours appointments will give you:

  • Access to more healthcare professionals. This new service will be delivered by professionals including GPs, Nurses (Advanced Nurse Practitioners (ANP’s), Healthcare Assistants (HCA’s), Practice Nurses), and Pharmacists.
  • More choice about the type of appointment you want. These include a mixture of in-person face-to-face appointments and remote telephone appointments.
  • Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally at Crouch Vale Medical Centre

From Saturday 1 October 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays, and from 9 am to 5 pm on Saturdays.

When we asked local people what you wanted from these appointments you told us you wanted additional GP and Nurse appointments on weekday evenings and weekends. In response, we have an additional 15.5 hours of GP appointments and 9.95 hours of nurse appointments available each week (subject to bank holidays and Time to Learn afternoons).

Out-of-hours appointments were previously planned by Clinical Commissioning Groups (CCGs) on behalf of many GP practices in a bigger area. From Saturday 1 October 2022, this is now being planned and delivered locally by Primary Care Networks (PCNs).

We are working together with other GP practices in our local area as part of the Benfleet Primary Care Network. You can find out more about The Dengie and South Woodham Ferrers Primary PCN website at The Dengie and SWF PCN

An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.

These appointments will not be available as walk-in appointments. You will need to book them in advance.

To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the available appointments and which healthcare professional is the right person to help you.

If you need medical help now but it’s not an emergency, you can also go to 111 online or call 111.

Saturday clinics

There will be one covid clinic held on Saturday 20th May 2023 ONLY for our immunosuppressed patients (NOT FAMILY MEMBERS) and those patients over 75yrs of age. We will be contacting patients to book an appointment but patient may call to book an appointment if they are in the two groups stated. Please note APPOINYMENT ONLY no walk ins on the day)



Date published: 8th October, 2014
Date last updated: 20th April, 2023