Kingsway Surgery: Our phone lines now seem to be working, without any problems, we are very sorry for any inconvenience this issue may have caused.

Welcome to Kingsway Surgery:

https://click2pharmacy.co.uk/pharmacy-first-service/

The NHS Pharmacy First scheme allows pharmacists to provide patients in England with clinical advice and suitable treatments for six common health conditions, without needing to see a GP.

This new service covers conditions including:

• Sinusitis
• Sore throat
• Infected insect bites
• Impetigo
• Shingles
• Urinary Tract Infections (UTIs)

With our online Pharmacy First Service, you can speak to one of our pharmacists, who will ask more about your symptoms and issue the best treatment. If a prescription treatment is required, you can order from our online pharmacy for delivery or we can issue a prescription for your local pharmacy.

Dear patients when you call for an appointment our reception staff will take details of your issue/problem or request. Please be advised that this information goes tot he clinical team for review, they will then contact you via SMS or patchs message to advise the next steps, depending on your initial request.

We are no longer able to facilitate patients coming up to the reception desk to book appointments on the day or hand in urine samples for testing, our staff will ask you to either contact the surgery by telephone or by patchs our eConsult service, so they can complete a triage form for the clinical team to review.

Please see below for the link to patchs :

https://patchs.ai/practice/kingsway

Home visits

If you are unable to come to the Surgery due to illness and require a home visit, please call the Surgery before 10am Monday to Friday only.

If you are mobile we request that you come into the surgery whenever possible.

Self referral to Physiotherapy

Any adult aged 18 and over who are registered with a GP in mid Essex, and has a musculoskeletal problem, can now self-refer to Provide’s Physiotherapy Service via their innovative Smart Referral Platform using this link:  > Click here to access the Provide Physiotherapy Service